06 Sep 2010
Support Center
»
Knowledgebase
»
Problems with FTP Connections
Problems with FTP Connections
Solution
Please note that our Windows FTP servers require Passive Mode to be enabled in your FTP client. If you are having problems connecting or listing directory contents, then it is likely that Passive Mode is not enabled in your FTP client. The exact way to enable this will be specific to your chosen software, so you should check the documentation which comes with your software for further details.
If you are using FileZilla 2.x, you can find this option in the Site Manager, by selecting a site and clicking on the Advanced button. In FileZilla 3.x, you can globally select the transfer mode by using the Settings -> Connection menu.
Article Details
Article ID:
62
Created On:
04 Oct 2007 01:09 PM
User Comments
Add a Comment
Sharing is good. So if you have a comment about this entry please feel free to share. The Comments might be reviewed by our Staff and might require approval before being posted. Questions posted will not be answered, please submit a ticket for support requests.
Image verification required
Please enter the characters that appear to the right in the space provided. This is just to verify that you are a human.
Fullname:
Email: (Optional)
Comments:
Back
Login
[Lost Password]
Email:
Password:
Remember Me:
Search
-- Entire Support Site --
Knowledgebase
Downloads
Troubleshooter
Article Options
Add Comment
Print Article
PDF Version
Email Article
Add to Favorites
Home
|
Register
|
Submit a Ticket
|
Knowledgebase
|
Troubleshooter
|
News
|
Downloads
Language:
English (U.S.)
Help Desk Software
Help Desk Software By Kayako SupportSuite v3.70.02